Help Center

About Us

Krome Brew is a brand dedicated to help people discover the joys of Brewing their Own Beer.Homebrewing is slowly making inroads into India which has traditionally enjoyed bottled beer. With the emergence of craft and microbreweries in big and small towns, more and more people are getting hooked to fresh brews. As such, homebrewing which is more of a passion than hobby and largely popular in Europe and the USA, is gaining followers in India too. For many who want to start brewing their own beer, the long drawn process with numerous steps, a great deal of equipment and ingredients seems like a major hurdle to cross. That shouldn’t deter you anymore. We don’t want you to miss out on the pleasure of tasting fresh crisp beer that you make with your own hands.That’s the idea behind Krome Brew’s ready-to-use homebrewing kits. With a complete kit and a simple brewing guide. Krome Brew ensures you have an amazing brewing experience and a tasty beer to vouch for.  

Contact Us

E-Mail : support@kromebrew.in

Address: Krome Brew, Punjab (IN)

On-line Ordering

Distributor On-line Ordering is Available on Kromebrew! We are pleased to offer our distributors the option of placing orders on-line 24 hours a day – 365 days a year! Reflecting our standard procedure, on-line orders are promptly processed from our center and usually ship the same business day.

Product Availability

Kromebrew distribution center in India. Krome Brew ensures that the orders received before 3pm IST are shipped on the same day (Mon-Fri) subject to products being in stock. Orders received after 3pm IST, are shipped the following business day. For orders post 3pm IST on Saturday and ones received Sunday will be processed and shipped on Monday.

Privacy

Your Privacy is very Important for you, Kromebrew value the trust in our relationship. Krome Brew will not share your Personal Information with outside  marketers, third parties or anyone else  without your consent, except to the extent necessary to complete your request for products and services offered through the Krome Brew Websites.

Ordering

Customer Service

If you are not sure of what to order, or have any query, please contact us before Placing an order. We are happy to talk to our customers and will be pleased to provide accurate and descriptive details on any of our products. We Pride to help you have an easy and enjoyable experience with us.

How to Order

You may place orders on-line 24 hours a day – 365 days a year! Reflecting our standard procedure, on-line orders are promptly processed from our center and usually ship the same business day. Our order system processes all payments through a secure network and servers. If your browser does not support secure server ordering systems, you can place your order toll free via E-mail during regular business hours of Monday to Saturday 9:30 am to 5:30 pm.

E-Mail: support@kromebrew.in

Payment Options

We accept the Credit Card also accept debit cards (also called check cards, ATM cards, or banking cards). You can also use Internet Banking (wallet and UPI). We also accept payments through PayPal.

Credit Card Declines

When placing an order with us, our ordering system places an authorization against the credit card supplied to make sure the card is valid and sufficient funds are available. If you receive a message that we were unable to authorize your credit card, please check with the issuing bank for your card. Credit cards may be declined for a variety of reasons and we do not have access to the reason why the card was declined.

Product Availability

Kromebrew distribution center in India. Krome Brew ensures that the orders received before 3pm IST are shipped on the same day (Mon-Fri) subject to products being in stock. Orders received after 3pm IST, are shipped the following business day. For orders post 3pm IST on Saturday and ones received Sunday will be processed and shipped on Monday. While we maintain a large inventory of products, it is wise to contact us for item availability if your order is especially urgent. Kromebrew reserves the right to change the prices and specifications of equipment and/or material without notice.

Minimum Order

There is no minimum Order required! You can place an order as little or as much as you like. 

Cancellations or refusal of orders

If you are not completely satisfied with your purchase for any reason, please contact us on support@kromebrew.in .Contact us for a return authorization number, describe the items being returned and the reason. All returned items must be shipped within twenty (20) days of receipt. Items must be unused and in original condition including the original packaging, documentation, warranty cards, manuals, and accessories.

All orders filled correctly are subject to a minimum 20% ( 500 INR minimum) handling and restocking charge. Customers are responsible for all shipping charges, unless the cause for the return is  Krome Brew’s error. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend you insure all returned packages.  Krome Brew is not responsible for returned shipments that are lost, pilfered, or damaged.

Cancellations or refusal of orders, which have already shipped, are subject to the minimum 20% (INR 500 minimum) handling and restocking charge. Heavy or oversize items that are shipped via freight carrier are also subject to return freight charges.

E- Mail Confirmation

While Placing an order you have to fill your E-mail address along with your billing address and details. After placing an order you will receive an order confirmation email on your registered email address on Krome Brew. We will again intimate you regarding the order when order is shipped from our premises. This email will include the shipment tracking details and the carrier’s website link to allow you to track the progress of the shipment.

Order Inquiries

If you have questions about an order you placed, you may reply to your E-mail order confirmation. You can also use the feature of live chat on our website.

Ordering New

Customer Service

If you are not sure of what to order, or have any query, please contact us before Placing an order. We are happy to talk to our customers and will be pleased to provide accurate and descriptive details on any of our products. We Pride to help you have an easy and enjoyable experience with us.

 

Shipping

Customer Service

If you are not sure of what to order, or have any query, please contact us before Placing an order. We are happy to talk to our customers and will be pleased to provide accurate and descriptive details on any of our products. We Pride to help you have an easy and enjoyable experience with us.

How to Order

You may place orders on-line 24 hours a day – 365 days a year! Reflecting our standard procedure, on-line orders are promptly processed from our center and usually ship the same business day. Our order system processes all payments through a secure network and servers. If your browser does not support secure server ordering systems, you can place your order toll free via E-mail during regular business hours of Monday to Saturday 9:30 am to 5:30 pm.

E-Mail: support@kromebrew.in

Payment Options

We accept the Credit Card also accept debit cards (also called check cards, ATM cards, or banking cards). You can also use Internet Banking (wallet and UPI). We also accept payments through PayPal.

Credit Card Declines

When placing an order with us, our ordering system places an authorization against the credit card supplied to make sure the card is valid and sufficient funds are available. If you receive a message that we were unable to authorize your credit card, please check with the issuing bank for your card. Credit cards may be declined for a variety of reasons and we do not have access to the reason why the card was declined.

Product Availability

Kromebrew distribution center in India. Krome Brew ensures that the orders received before 3pm IST are shipped on the same day (Mon-Fri) subject to products being in stock. Orders received after 3pm IST, are shipped the following business day. For orders post 3pm IST on Saturday and ones received Sunday will be processed and shipped on Monday. While we maintain a large inventory of products, it is wise to contact us for item availability if your order is especially urgent. Kromebrew reserves the right to change the prices and specifications of equipment and/or material without notice.

Minimum Order

There is no minimum Order required! You can place an order as little or as much as you like. 

Cancellations or refusal of orders

If you are not completely satisfied with your purchase for any reason, please contact us on support@kromebrew.in .Contact us for a return authorization number, describe the items being returned and the reason. All returned items must be shipped within twenty (20) days of receipt. Items must be unused and in original condition including the original packaging, documentation, warranty cards, manuals, and accessories.

All orders filled correctly are subject to a minimum 20% ( 500 INR minimum) handling and restocking charge. Customers are responsible for all shipping charges, unless the cause for the return is  Krome Brew’s error. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend you insure all returned packages.  Krome Brew is not responsible for returned shipments that are lost, pilfered, or damaged.

Cancellations or refusal of orders, which have already shipped, are subject to the minimum 20% (INR 500 minimum) handling and restocking charge. Heavy or oversize items that are shipped via freight carrier are also subject to return freight charges.

E- Mail Confirmation

While Placing an order you have to fill your E-mail address along with your billing address and details. After placing an order you will receive an order confirmation email on your registered email address on Krome Brew. We will again intimate you regarding the order when order is shipped from our premises. This email will include the shipment tracking details and the carrier’s website link to allow you to track the progress of the shipment.

Order Inquiries

If you have questions about an order you placed, you may reply to your E-mail order confirmation. You can also use the feature of live chat on our website.

Return

Customer Service

If you are not sure of what to order, or have any query, please contact us before Placing an order. We are happy to talk to our customers and will be pleased to provide accurate and descriptive details on any of our products. We Pride to help you have an easy and enjoyable experience with us.

How to Order

You may place orders on-line 24 hours a day – 365 days a year! Reflecting our standard procedure, on-line orders are promptly processed from our center and usually ship the same business day. Our order system processes all payments through a secure network and servers. If your browser does not support secure server ordering systems, you can place your order toll free via E-mail during regular business hours of Monday to Saturday 9:30 am to 5:30 pm.

E-Mail: support@kromebrew.in

Payment Options

We accept the Credit Card also accept debit cards (also called check cards, ATM cards, or banking cards). You can also use Internet Banking (wallet and UPI). We also accept payments through PayPal.

Credit Card Declines

When placing an order with us, our ordering system places an authorization against the credit card supplied to make sure the card is valid and sufficient funds are available. If you receive a message that we were unable to authorize your credit card, please check with the issuing bank for your card. Credit cards may be declined for a variety of reasons and we do not have access to the reason why the card was declined.

Product Availability

Kromebrew distribution center in India. Krome Brew ensures that the orders received before 3pm IST are shipped on the same day (Mon-Fri) subject to products being in stock. Orders received after 3pm IST, are shipped the following business day. For orders post 3pm IST on Saturday and ones received Sunday will be processed and shipped on Monday. While we maintain a large inventory of products, it is wise to contact us for item availability if your order is especially urgent. Kromebrew reserves the right to change the prices and specifications of equipment and/or material without notice.

Minimum Order

There is no minimum Order required! You can place an order as little or as much as you like. 

Cancellations or refusal of orders

If you are not completely satisfied with your purchase for any reason, please contact us on support@kromebrew.in .Contact us for a return authorization number, describe the items being returned and the reason. All returned items must be shipped within twenty (20) days of receipt. Items must be unused and in original condition including the original packaging, documentation, warranty cards, manuals, and accessories.

All orders filled correctly are subject to a minimum 20% ( 500 INR minimum) handling and restocking charge. Customers are responsible for all shipping charges, unless the cause for the return is  Krome Brew’s error. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend you insure all returned packages.  Krome Brew is not responsible for returned shipments that are lost, pilfered, or damaged.

Cancellations or refusal of orders, which have already shipped, are subject to the minimum 20% (INR 500 minimum) handling and restocking charge. Heavy or oversize items that are shipped via freight carrier are also subject to return freight charges.

E- Mail Confirmation

While Placing an order you have to fill your E-mail address along with your billing address and details. After placing an order you will receive an order confirmation email on your registered email address on Krome Brew. We will again intimate you regarding the order when order is shipped from our premises. This email will include the shipment tracking details and the carrier’s website link to allow you to track the progress of the shipment.

Order Inquiries

If you have questions about an order you placed, you may reply to your E-mail order confirmation. You can also use the feature of live chat on our website.

Security And Privacy

Customer Service

If you are not sure of what to order, or have any query, please contact us before Placing an order. We are happy to talk to our customers and will be pleased to provide accurate and descriptive details on any of our products. We Pride to help you have an easy and enjoyable experience with us.

How to Order

You may place orders on-line 24 hours a day – 365 days a year! Reflecting our standard procedure, on-line orders are promptly processed from our center and usually ship the same business day. Our order system processes all payments through a secure network and servers. If your browser does not support secure server ordering systems, you can place your order toll free via E-mail during regular business hours of Monday to Saturday 9:30 am to 5:30 pm.

E-Mail: support@kromebrew.in

Payment Options

We accept the Credit Card also accept debit cards (also called check cards, ATM cards, or banking cards). You can also use Internet Banking (wallet and UPI). We also accept payments through PayPal.

Credit Card Declines

When placing an order with us, our ordering system places an authorization against the credit card supplied to make sure the card is valid and sufficient funds are available. If you receive a message that we were unable to authorize your credit card, please check with the issuing bank for your card. Credit cards may be declined for a variety of reasons and we do not have access to the reason why the card was declined.

Product Availability

Kromebrew distribution center in India. Krome Brew ensures that the orders received before 3pm IST are shipped on the same day (Mon-Fri) subject to products being in stock. Orders received after 3pm IST, are shipped the following business day. For orders post 3pm IST on Saturday and ones received Sunday will be processed and shipped on Monday. While we maintain a large inventory of products, it is wise to contact us for item availability if your order is especially urgent. Kromebrew reserves the right to change the prices and specifications of equipment and/or material without notice.

Minimum Order

There is no minimum Order required! You can place an order as little or as much as you like. 

Cancellations or refusal of orders

If you are not completely satisfied with your purchase for any reason, please contact us on support@kromebrew.in .Contact us for a return authorization number, describe the items being returned and the reason. All returned items must be shipped within twenty (20) days of receipt. Items must be unused and in original condition including the original packaging, documentation, warranty cards, manuals, and accessories.

All orders filled correctly are subject to a minimum 20% ( 500 INR minimum) handling and restocking charge. Customers are responsible for all shipping charges, unless the cause for the return is  Krome Brew’s error. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend you insure all returned packages.  Krome Brew is not responsible for returned shipments that are lost, pilfered, or damaged.

Cancellations or refusal of orders, which have already shipped, are subject to the minimum 20% (INR 500 minimum) handling and restocking charge. Heavy or oversize items that are shipped via freight carrier are also subject to return freight charges.

E- Mail Confirmation

While Placing an order you have to fill your E-mail address along with your billing address and details. After placing an order you will receive an order confirmation email on your registered email address on Krome Brew. We will again intimate you regarding the order when order is shipped from our premises. This email will include the shipment tracking details and the carrier’s website link to allow you to track the progress of the shipment.

Order Inquiries

If you have questions about an order you placed, you may reply to your E-mail order confirmation. You can also use the feature of live chat on our website.